Monday, December 15, 2008

Outsourcing Human Resources - Pros and Cons

Outsourcing Human Resources - Pros and Cons

Human Resources Outsourcing Considerations: HR outsourcing will reduce companies operating costs, brings about a streamlined business process for the company.
There are two sides to every coin, and the same is the case with outsourcing human resources. It’s largely advantageous though, with more and more businesses turning to PEOs or employee leasing firms. Here are the pros and cons of outsourcing human resources: Pros: HR outsourcing enables businesses to concentrate on their core competencies, ultimately resulting in better productivity and results for the company. With HR outsourcing, client companies can utilize their resources more effectively, as the human resources department is taken care of. It results in streamlined business processes. HR outsourcing enables employees of client companies to enjoy benefits typically offered in larger companies, these being outsourced from the PEO or employee leasing organization. The comprehensive benefits package offered by PEOs increases the buying power of companies in the job market and facilitates greater retaining of employees. The PEO consists of experts in the business and legal fields, who can positively influence the client company and help it make better decisions. Cons: One of the most significant concerns with outsourcing human resources is the chance of misplaced loyalty. Employees outsourced might not put in the similar kind of effort as hired staff or display such an interest in your company. This inevitably leads to the question of control. It may be difficult to control employees in certain cases of outsourcing agreements where the employee is hired on contract and doesn’t need to report to anyone within the organization. Clients must watch out for hidden costs or unexpected changes in the services offered, and other aspects that differ from the contract they signed. However, you can get rid of the disadvantages if you clarify all matters with the PEO such as costs, services offered, length of contract, employee loyalty, and other details before finalizing the contract. Ultimately, outsourcing human resources does work for the betterment for your organization.

Sunday, December 14, 2008

HR Interview Questions

HR Interview Questions

Tell me about yourself ?

Start with the present and tell why you are well qualified for the position. Remember that the key to all successful interviewing is to match your qualifications to what the interviewer is looking for. In other words you must sell what the buyer is buying. This is the single most important strategy in job hunting. So, before you answer this or any question it's imperative that you try to uncover your interviewer's greatest need, want, problem or goal. To do so, make you take these two steps:Do all the homework you can before the hr interview to uncover this person's wants and needs (not the generalized needs of the industry or company)As early as you can in the interview, ask for a more complete description of what the position entails. You might say: “I have a number of accomplishments I'd like to tell you about, but I want to make the best use of our time together and talk directly to your needs. To help me do, that, could you tell me more about the most important priorities of this position? All I know is what I (heard from the recruiter, read in the classified ad, etc.)”Then, ALWAYS follow-up with a second and possibly, third question, to draw out his needs even more. Surprisingly, it's usually this second or third question that unearths what the interviewer is most looking for. You might ask simply, "And in addition to that?..." or, "Is there anything else you see as essential to success in this position?: This process will not feel easy or natural at first, because it is easier simply to answer questions, but only if you uncover the employer's wants and needs will your answers make the most sense. Practice asking these key questions before giving your answers, the process will feel more natural and you will be light years ahead of the other job candidates you're competing with. After uncovering what the employer is looking for, describe why the needs of this job bear striking parallels to tasks you've succeeded at before. Be sure to illustrate with specific examples of your responsibilities and especially your achievements, all of which are geared to present yourself as a perfect match for the needs he has just described.
What are your greatest strengths ?You know that your key strategy is to first uncover your interviewer's greatest wants and needs before you answer questions. And from Question 1, you know how to do this. Prior to any interview, you should have a list mentally prepared of your greatest strengths. You should also have, a specific example or two, which illustrates each strength, an example chosen from your most recent and most impressive achievements.You should, have this list of your greatest strengths and corresponding examples from your achievements so well committed to memory that you can recite them cold after being shaken awake at 2:30AM. Then, once you uncover your interviewer's greatest wants and needs, you can choose those achievements from your list that best match up. As a general guideline, the 10 most desirable traits that all employers love to see in their employees are:A proven track record as an achiever...especially if your achievements match up with the employer's greatest wants and needs.Intelligence...management "savvy".
Honesty...integrity...a decent human being. Good fit with corporate culture...someone to feel comfortable with...a team player who meshes well with interviewer's team.Likeability...positive attitude...sense of humor.Good communication skills.Dedication...willingness to walk the extra mile to achieve excellence.Definiteness of purpose...clear goals.Enthusiasm...high level of motivation.Confident...healthy...a leader.
What are your greatest weakness ?

Disguise a strength as a weakness. Example: “I sometimes push my people too hard. I like to work with a sense of urgency and everyone is not always on the same wavelength.”Drawback: This strategy is better than admitting a flaw, but it's so widely used, it is transparent to any experienced interviewer. BEST ANSWER: (and another reason it's so important to get a thorough description of your interviewer's needs before you answer questions): Assure the interviewer that you can think of nothing that would stand in the way of your performing in this position with excellence. Then, quickly review you strongest qualifications. Example: “Nobody's perfect, but based on what you've told me about this position, I believe I' d make an outstanding match. I know that when I hire people, I look for two things most of all. Do they have the qualifications to do the job well, and the motivation to do it well? Everything in my background shows I have both the qualifications and a strong desire to achieve excellence in whatever I take on. So I can say in all honesty that I see nothing that would cause you even a small concern about my ability or my strong desire to perform this job with excellence.”Alternate strategy (if you don't yet know enough about the position to talk about such a perfect fit): Instead of confessing a weakness, describe what you like most and like least, making sure that what you like most matches up with the most important qualification for success in the position, and what you like least is not essential. Example: Let's say you're applying for a teaching position. “If given a choice, I like to spend as much time as possible in front of my prospects selling, as opposed to shuffling paperwork back at the office. Of course, I long ago learned the importance of filing paperwork properly, and I do it conscientiously. But what I really love to do is sell (if your interviewer were a sales manager, this should be music to his ears.)


Tell me about something you did – or failed to do – that you now feel a little ashamed of ?

As with faults and weaknesses, never confess a regret. But don’t seem as if you’re stonewalling either.Best strategy: Say you harbor no regrets, then add a principle or habit you practice regularly for healthy human relations.Example: Pause for reflection, as if the question never occurred to you. Then say to hr, “You know, I really can’t think of anything.” (Pause again, then add): “I would add that as a general management principle, I’ve found that the best way to avoid regrets is to avoid causing them in the first place. I practice one habit that helps me a great deal in this regard. At the end of each day, I mentally review the day’s events and conversations to take a second look at the people and developments I’m involved with and do a double check of what they’re likely to be feeling. Sometimes I’ll see things that do need more follow-up, whether a pat on the back, or maybe a five minute chat in someone’s office to make sure we’re clear on things…whatever.”“I also like to make each person feel like a member of an elite team, like the Boston Celtics or LA Lakers in their prime. I’ve found that if you let each team member know you expect excellence in their performance…if you work hard to set an example yourself…and if you let people know you appreciate and respect their feelings, you wind up with a highly motivated group, a team that’s having fun at work because they’re striving for excellence rather than brooding over slights or regrets.”


Why are you leaving (or did you leave) this position ?

(If you have a job presently tell the hr)If you’re not yet 100% committed to leaving your present post, don’t be afraid to say so. Since you have a job, you are in a stronger position than someone who does not. But don’t be coy either. State honestly what you’d be hoping to find in a new spot. Of course, as stated often before, you answer will all the stronger if you have already uncovered what this position is all about and you match your desires to it.(If you do not presently have a job tell the hr.)Never lie about having been fired. It’s unethical – and too easily checked. But do try to deflect the reason from you personally. If your firing was the result of a takeover, merger, division wide layoff, etc., so much the better.But you should also do something totally unnatural that will demonstrate consummate professionalism. Even if it hurts , describe your own firing – candidly, succinctly and without a trace of bitterness – from the company’s point-of-view, indicating that you could understand why it happened and you might have made the same decision yourself.Your stature will rise immensely and, most important of all, you will show you are healed from the wounds inflicted by the firing. You will enhance your image as first-class management material and stand head and shoulders above the legions of firing victims who, at the slightest provocation, zip open their shirts to expose their battle scars and decry the unfairness of it all.

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Human resource management

Human resources is a term with which many organizations describe the combination of traditionally administrative personnel functions with performance, Employee Relations and resource planning. The field draws upon concepts developed in Industrial/Organizational Psychology. Human resources has at least two related interpretations depending on context. The original usage derives from political economy and economics, where it was traditionally called labor, one of four factors of production. The more common usage within corporations and businesses refers to the individuals within the firm, and to the portion of the firm's organization that deals with hiring, firing, training, and other personnel issues. This article addresses both definitions.
The objective of Human Resources is to maximize the return on investment from the organization's human capital and minimize financial risk. It is the responsibility of human resource managers to conduct these activities in an effective, legal, fair, and consistent manner.
Human resource management serves these key functions:
Selection
Training and Development
Performance Evaluation and Management
Promotions
Redundancy
Industrial and Employee Relations
Record keeping of all personal data.
Compensation, pensions, bonuses etc in liaison with Payroll
Confidential advice to internal 'customers' in relation to problems at work
Career development
 
Resources